Florida’s CFO, Jimmy Patronis, is urging insurers to respond more quickly and adequately to consumers recovering from Hurricane Michael.
Patronis called on the insurance industry to “step it up” in their Hurricane Michael recovery in a conference call on Nov. 20 with more than 40 insurance company representatives and Insurance Commissioner David Atlmaier.
Patronis compared the number of complaints related to Hurricane Michael at this point to that of Hurricane Irma, which touched almost every county in Florida when it hit in September of last year. 30 days after Irma, DFS had received approximately 200 consumer complaints. Hurricane Michael impacted a smaller area- just 12 Florida counties- yet DFS received more than 100 consumer complaints through the 30 days after the Cat 4 storm made landfall on Oct. 10.
“There is no reason that we should have this many complaints for an impacted area that is a smaller fraction of Irma’s. It’s completely unacceptable,” Patronis said.
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