As a policyholder, you have the right to expect that your insurance company will honor its obligations to acknowledge coverage and pay for any covered damages you may experience. Unfortunately, this is not always the case, and sometimes insurance companies may act in bad faith, deny claims, or offer lowball settlements.
At Insurance Litigation Group (ILG), we understand the frustration and stress that comes with dealing with insurance companies. That’s why we want to provide you with a clear understanding of your rights as a policyholder, so you can make informed decisions and hold your insurance company accountable.
The Right to File a Claim
As a policyholder, you have the right to file a claim with your insurance company if your property is damaged or destroyed. You should also expect your insurance company to investigate your claim promptly and thoroughly. If your insurance company fails to investigate your claim or denies it without proper justification, they may be acting in bad faith.
The Right to Receive a Fair Payment
If your insurance company determines that your claim is covered under your policy, you have the right to receive fair payment to bring your property back to its pre-loss condition. The payment(s) should cover the cost of repairing or replacing your damaged property, as well as any other losses you may have experienced, such as lost income or additional living expenses.
If your insurance company offers you payment that is lower than what you believe you are entitled to, you have the right to negotiate and dispute the insurance company’s assessment of their value of the claim. You can also seek the assistance of an experienced property insurance attorney at ILG who can help you negotiate a fair payment or file a lawsuit if necessary.
The Right to Appeal a Claim Denial
If your insurance company denies your claim, you have the right to appeal the decision. You should receive a written explanation of why your claim was denied, and you should have the opportunity to provide additional information or evidence to support your claim.
The Right to a Prompt Resolution
As a policyholder, you have the right to a prompt resolution of your claim. Your insurance company should handle your claim in a timely manner and keep you informed of the status of your claim throughout the process.
At ILG, we are dedicated to helping policyholders understand their rights and fight for the compensation they deserve. If you are experiencing difficulties with your insurance company, contact us today to schedule a consultation with one of our experienced property insurance attorneys!